Frequently Asked Questions (FAQ)

1. How do I register on Nellai Matrimony?

  • To register on Nellai Matrimony, click on the "Register" button on the homepage. Fill in the required details such as your name, email, gender, password, etc., and follow the instructions to complete the registration process.

2. Can I search for profiles without registering?

  • Yes, you can search for profiles without registering. Simply click on the "Search" button on the homepage, and you can browse through the profiles available on our platform.

3. How can I update my profile information?

  • To update your profile information, log in to your account and navigate to the "Edit Profile" section. Here, you can modify your details such as contact information, preferences, etc., and then save the changes.

4. Is my personal information safe on Nellai Matrimony?

  • Yes, we take the privacy and security of our users very seriously. Your personal information is encrypted and stored securely on our servers. We do not share your information with third parties without your consent.

5. How can I contact a profile that I'm interested in?

  • Once you find a profile that interests you, you can send them a message directly through our platform. Simply click on the "Send Message" button on their profile page, compose your message, and click "Send".

6. Can I delete my account?

  • Yes, you can delete your account at any time. Log in to your account, go to the "Account Settings" section, and select the option to delete your account. Please note that this action is irreversible and will permanently delete all your data from our platform.

7. What are the different membership plans available?

  • We offer various membership plans with different features and benefits. You can choose a plan that best suits your needs, whether you're looking for basic features or premium services. Visit the "Membership" page for more details on our plans.

8. How do I report a fake or abusive profile?

  • If you come across a profile that you believe is fake or abusive, please report it to our support team immediately. You can use the "Report Profile" button on the profile page or contact us through our support channels. We will investigate the issue promptly and take appropriate action.

9. Can I upload photos to my profile?

  • Yes, you can upload photos to your profile to showcase yourself better to other members. Go to the "Edit Profile" section, and you'll find an option to upload photos. Make sure to upload clear and appropriate photos that represent you accurately.

10. How can I get help if I have a question or issue?

  • If you have any questions or encounter any issues while using our platform, don't hesitate to contact our support team. You can reach us through email, phone, or live chat, and we'll be happy to assist you.